Terms & Conditions

JYM SUPPLEMENT SCIENCE INDIA

Privacy Policy & Terms of Use
Effective Date: 21 May 2025 
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

1. Introduction

Jym Supplement Science India (“Jym,” “we,” “our,” or “us”) respects your privacy. This Policy explains how we collect, use, share, and protect your personal information when you visit www.jymsupplementscience.in or otherwise interact with us.

By using the Site, you agree to the practices described below. We may update this Policy from time to time; the “last reviewed” date will always show the latest version.

2. What Counts as “Personal Information”

“Personal information” means any data that can identify you — for example:

  • name, postal address, email address, phone number;

  • date of birth, gender or other demographic details;

  • payment information (card or UPI—processed securely; we do not store full card numbers);

  • IP address, device details, cookies, and browsing history when linked to you.

3. How We Collect Information

How you interact Examples of data collected
You provide it directly Creating an account, signing up for newsletters, placing an order, entering a promotion, applying for a job.
Automatically, when you browse IP address, pages visited, time on page, device type (via cookies and similar tech).
Third-party sources A courier updating delivery status, a marketing partner providing your opt-in lead, or a social-media interaction.

Cookies. Like most sites, we use cookies to:
• keep you logged-in and secure (essential cookies)
• analyse traffic via Google Analytics (performance cookies)
• remember language or region preferences (functionality cookies)
You can block cookies in your browser; some site features may not work afterwards. Learn more at allaboutcookies.org.

4. Why We Use Your Data

Purpose Example activities Legal basis (Digital Personal Data Protection Act 2023)
Fulfil orders & provide support Process payment, ship products, handle returns Performance of contract
Improve products & site Analyse traffic, fix bugs, develop new features Legitimate use
Marketing (own brand only) Send offers, loyalty updates, cart reminders Consent (opt-out any time)
Legal or security reasons Detect fraud, comply with tax rules Legal obligation / legitimate use

We do not sell personal information. We share it only with trusted partners (payment gateways, delivery companies, email/SMS platforms, analytics providers) strictly for the purposes above and under confidentiality agreements.

5. Your Rights in India

Under the Digital Personal Data Protection (DPDP) Act 2023 and the IT (Reasonable Security Practices & SPD) Rules 2011 you can:

  1. Access the personal data we hold about you.

  2. Correct inaccurate or incomplete data.

  3. Erase data no longer needed for its stated purpose.

  4. Withdraw consent for marketing or analytics cookies.

  5. Lodge a grievance if you believe your data is misused.

7. Security Measures

  • SSL-encrypted checkout

  • PCI-DSS compliant payment processors

  • ISO 27001-aligned servers protected by firewalls and access controls

  • Regular security audits and employee training

8. Data Retention

We keep personal data only for as long as necessary to:

  • complete the purpose for which it was collected; or

  • meet legal, tax or regulatory requirements — whichever is longer.

Tokenised payment details are deleted once the transaction is complete, unless you ask us to save them for future purchases.

9. Cross-Border Transfers

If data is stored or processed outside India (e.g., on overseas cloud servers), we ensure the recipient offers an adequate level of protection and signs binding contracts, as required by Section 16 of the DPDP Act.

10. Changes to This Policy

Material updates will be posted on this page and, where appropriate, notified to you by email or a site banner
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For any Queries Contact
Postal: Grievance Officer – Jym Supplement Science India,
F-339, Kanakia Zillion, LBS Road, Mumbai 400 070, Maharashtra, India

For office use only : Vitamin Planet
7th Floor, Beacon CHS
R. K. Road, Santacruz West
Mumbai – 400 054
Maharashtra, India